Refund Policy

Thank you for choosing CHWI Group Inc for your digital services. We strive to provide high-quality computer software analysis and design services. Please read our refund policy below to understand your rights regarding refunds.
 

Eligibility for Refunds
Due to the nature of our digital services, refunds are generally not provided once the service has been initiated or completed. However, if there is an issue with the service, such as a failure to deliver as agreed or a technical error, we will work with you to resolve it to your satisfaction.
 

How to Request a Refund
If you believe you are eligible for a refund or have concerns about the service provided, please contact us at chwigroupinc@yahoo.com within 14 days of receiving the service. Provide a detailed description of the issue so we can assist you promptly.

Refund Process
Once your refund request is reviewed, we will assess the situation and determine if a refund is warranted. If a refund is approved, it will be processed within [insert number of days, e.g., 5-7 business days] to the original payment method.
 

Non-Refundable Services
Refunds will not be issued for services that have been completed in full or where the client has provided final approval. If a project is partially completed, refunds may be considered on a case-by-case basis.
 

Dispute Resolution
If you feel the service provided does not meet your expectations, we encourage you to reach out to us first to resolve the matter. We are committed to ensuring a positive experience and will work with you to address any concerns.